Users

It is often difficult to handle a user base when you require time off. I was away for one week and then back for a week and then gone a week. During that time, my most persistent user encountered issues that she felt must be solved. And for the last few weeks I've been trying to pursue my other initiatives rather than address hers. It makes things a lot simpler when you address their issues directly and hope that they learn and don't become even more dependent.